Privacy Policy

1. Information We Collect

When you visit the Site or place an order, we collect:

• Contact details: name, email address, phone number, shipping and billing address.
• Order information: products purchased, order value, and payment status.
• Payment information: processed securely by our payment provider (we do not store full card numbers).
• Device and usage data: IP address, browser type, pages viewed, and referring URL.

2. How We Use Your Data

• To process and fulfill your orders, including shipping and customer support.
• To send order confirmations, shipping updates, and service-related emails.
• To improve our products, website, and customer experience.
• To detect and prevent fraud, abuse, or security incidents.
• To comply with legal obligations.

3. Cookie Policy

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and measure the effectiveness of our marketing. You can disable cookies in your browser settings, but some parts of the Site may not function correctly without them.

4. Third-Party Services

We share data only with trusted providers that help us operate the Site, including:

• Payment processors (e.g., Stripe) to handle transactions securely.
• Shipping and fulfillment partners to deliver your order.
• Analytics and advertising platforms (e.g., Meta Pixel) to measure performance.
• Email and customer support tools to communicate with you.

5. Your Rights

You may request access, correction, or deletion of your personal data, or object to certain processing. To exercise these rights, contact us at the email below.

6. Data Retention

We retain order and customer data for as long as needed to fulfill orders, comply with legal obligations, and resolve disputes.

7. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Cosmic Dreamer
support@cosmicdreamer.store